Organized call handling
We define who receives each call and the required routing, then test the call flows.
UniFi Talk · Cyberprotech
Every call, closer to your team.
We organize your business telephony, from reception phones to your phone system. With UniFi phones and a setup tailored to your team, we help simplify everyday communication.
A simpler way to answer.
We plan extensions, call destinations and workstations around how your organization serves customers and communicates internally.
Internal communication
Connect team workstations with internal extensions and video calls between compatible devices and setups.
Connect to your phone system
We assess G3 phones with your existing SIP/PBX system or UniFi Talk on a compatible console.
Integration with your premises
In supported installations, phones can display Protect cameras and unlock Access doors.
Features depend on the phone system, model and installed version. We confirm each integration during the project.
Official UniFi information ↗FEATURE HIGHLIGHTS
More than answering a call.
UniFi Talk
An equipped workstation.
Touchscreen phones in desktop or wall-mounted formats for different spaces.
UniFi Talk
Freedom to move.
The wireless G3 handset adds mobility near your workstation on compatible models.
UniFi Talk
More context when answering.
Explore Protect and Access functions on phones, with permissions tailored to each user.
UniFi Talk
See your team too.
Internal video calls between compatible devices in a UniFi Talk system.
Images and demonstrations: Ubiquiti. Availability and features depend on model, region and configuration. View at Ubiquiti ↗
A phone for every workstation.
Five G3 and G2 phones and a wireless handset, listed in the European UniFi catalog. We check the deployment mode supported by each generation.
Desktop
G3 Touch Enterprise
A 7-inch display for reception and desktop use.
- 7″
- Ethernet / WiFi
Wall
G3 Touch Wall
Wall-mounted format with a 7-inch display for communication points across your premises.
- 7″
- Ethernet / WiFi
Desktop
G3 Touch Pro
Desktop format with a 5-inch display for everyday work.
- 5″
- Ethernet / WiFi
Accessories
G3 Wireless Handset
Wireless handset for compatible G3 Touch phones.
- Bluetooth 5.2 LE Audio
- Rechargeable battery
Desktop
G2 Touch Max
A G2 desktop phone for compatible UniFi Talk installations. Direct G3-style SIP/PBX mode is not assumed.
- G2 generation
- UTP-TouchMax
Desktop
G2 Touch
A G2 desktop phone for compatible UniFi Talk installations. Direct G3-style SIP/PBX mode is not assumed.
- G2 generation
- UTP-Touch
For third-party SIP providers, we select compatible unlocked equipment. Carrier and hosting costs, where applicable, are assessed separately.
From migration to your first call.
Assessment
We review existing numbers, extensions, carrier, phone system and call flows.
Planning
We define equipment, PoE power, voice networking and the migration approach.
Configuration and testing
We test inbound and outbound calls, audio, transfers and agreed routing.
Ongoing support
We document the solution, support your team and help with updates and incidents.
Before changing your telephony
Can I keep my carrier and phone numbers?
We assess compatibility with your SIP service and existing phone system. Keeping or porting numbers depends on the carrier and is confirmed before migration.
How does UniFi Talk differ from an external PBX?
UniFi Talk can run on a compatible local console. Alternatively, G3 phones can register with an external SIP/PBX system; available features depend on the chosen setup.
Is the UniFi phone subscription available in Portugal?
Portugal is not currently listed among countries offering UniFi’s own SIP service. For external calls, we assess a compatible SIP carrier serving Portugal.
Is Talk Relay mandatory?
Not for configuring SIP credentials directly on G3 phones. Talk Relay enables provisioning and remote management through the paid UniFi Official Hosting service.
Do I need a UniFi console?
A compatible console is required for a local UniFi Talk phone system. Using G3 phones with an external PBX follows a different architecture, which we assess with the provider.
Do the phones work with any SIP contract?
Carrier requirements, the phone system and the model must be checked. Integrating a third-party carrier with UniFi Talk requires unlocked phones.
Can the migration be phased?
Yes. We plan a pilot, call testing and a migration window, with a rollback plan agreed with your organization and carrier.
Can cameras and doors be integrated?
The ecosystem offers integrations with UniFi Protect and Access in supported setups. We confirm equipment, applications and permissions before enabling them.
Ready to improve your call handling?
Tell us how your telephony works. We help define a solution that suits your team and customers.
Images and demonstrations: Ubiquiti. Availability and features depend on model, region and configuration.